Responsible Gaming
Gambling Should Be Entertainment
At Britsino, we believe gambling should only ever be viewed as a form of entertainment, not as a way to earn money or solve financial problems. Like any entertainment activity, you should only spend what you can afford to lose and never gamble with money needed for essentials such as rent, bills, or food.
If you find yourself gambling to win money back or to escape problems, it may be time to seek help.
Age Verification
Gambling is only for those aged 18 years or over in the United Kingdom. It is your responsibility to ensure you meet this legal requirement before playing. We take age verification seriously and reserve the right to request proof of identity and age at any time.
If you are under 18, please do not use our services.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. Be aware of these warning signs:
- Chasing losses: Gambling more to try to win back money you've lost
- Hiding gambling: Keeping your gambling secret from friends or family
- Neglecting responsibilities: Missing work, school, or family commitments due to gambling
- Spending more than intended: Regularly gambling longer or with more money than planned
- Borrowing to gamble: Taking loans or using credit to fund gambling
- Mood changes: Becoming irritable, anxious, or depressed when unable to gamble
- Tolerance: Needing to gamble with larger amounts to feel the same excitement
- Failed attempts to stop: Repeatedly trying to cut down or quit without success
- Lying about gambling: Deceiving others about the amount of time or money spent gambling
- Using gambling to escape: Gambling to forget problems or relieve stress
If you recognise any of these signs in yourself, please reach out for support immediately.
Self-Help Tools Available to You
We provide several tools to help you maintain control over your gambling:
- Deposit Limits: Set a maximum amount you can deposit within a specified time period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount of losses you are willing to accept in a given timeframe
- Reality Checks: Receive pop-up reminders during your session showing how long you've been playing and how much you've wagered
- Session Limits: Set a maximum duration for your gaming sessions
- Self-Exclusion: Temporarily or permanently exclude yourself from your account, preventing access for a period you choose
- Account Closure: Permanently close your account if you wish to stop gambling
To access these tools or set limits on your account, please contact our customer support team or log into your account settings.
Support Organizations
If you or someone you know is struggling with problem gambling, professional help is available. Please reach out to one of these organisations:
United Kingdom
- GamCare: Free, confidential support and counselling for problem gamblers and their families. Available 24/7. www.gamcare.org.uk
- GamStop: The UK's national self-exclusion scheme. Register yourself on GamStop to be excluded from all online gambling operators in Great Britain. www.gamstop.co.uk
- Gamblers Anonymous: Free support groups for people affected by gambling. www.gamblersanonymous.org.uk
- National Problem Gambling Clinic: NHS-funded specialist treatment service. CNWL NHS
International Support
- Australia: Gambling Help Online – www.gamblinghelponline.org.au
- Canada: Responsible Gambling Council – www.responsiblegambling.org
- United States: National Council on Problem Gambling – www.ncpgambling.org
- Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA) – www.bzga.de
If You Need Help, Reach Out Today
Seeking help is a sign of strength, not weakness. If you're worried about your gambling or that of someone close to you, please don't hesitate to contact one of the organisations listed above. Support is confidential, free, and available to you.
Remember: Help is available 24/7. You are not alone.
Britsino is committed to promoting responsible gambling. This information is provided for your safety and wellbeing. For full details on our responsible gaming policies, please refer to our Terms and Conditions.